Privacy Policy

Western Grassfed Beef (WGB) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.  This notice describes our privacy policy.  This Privacy Policy applies to customer information collected and used by WGB and its affiliates on this web site, any related subdomains, microsites and over the telephone, through email, through the mail, or through any other method of communication.  Please take a moment to read this Policy which explains the type of information we collect, how that information is used, to whom it is disclosed, and how it is safeguarded.

By visiting westerngrassfedbeef.com, or through any other method of communication with WGB, you are accepting the practices described in this Privacy Policy.

First and foremost, we will never share your email address or any other personal information for marketing purposes to anyone or any company without your direct consent. 

We may ask you to submit information about other people if you order a gift to be sent directly to the recipient.  We may ask you for personally identifying information at other times, such as if you enter into a promotion, communicate with us or complete a survey.  If you opt-in to receive information regarding a promotion, you give us your consent to share your name and e-mail address with the third party offering the promotion or the third party who may forward marketing or other materials on our behalf.  If you no longer wish to receive promotional email from WGB, please click the Unsubscribe link located at the bottom of your message. 

Below, we have listed questions and answers regarding the collection of your personal information.  Should you have additional questions or concerns, please contact us via email at customer.service@westerngrassfedbeef.com or by telephone at 1-844-668-8920

What personal information do we collect from customers?

When you, as our customer, place an order on the WGB website, we ask that you provide your name, address, telephone number, email address, and credit card number as well as shipping addressee information.  We store your name, address and telephone information on the website, ensuring that it is as secure as possible.  We do not store your credit card information.  When you visit our website and wish to register as a customer, we ask that you provide your name, address, telephone number and email address.  You may store the names of addressees in your personal address book on the website.  This information resides on the website and is available for your use in purchasing product for yourself and others without re-entering recipient information each time you purchase.

 

What other information do we collect?

Our website will track the device, browser and IP (Internet Provider) that you utilize to enter our website.  We are constantly striving to make our site better and improve navigation and functionality for our customers.  To accomplish this, our system is collecting information about how you found our website, how you navigate through the site, including the pages you land on, and, finally, the purchases you make.

What should you do if you do not want to furnish personal information on our site?

WGB is fully committed to our customers and their concerns.  We respect your privacy.  If, for any reason, you do not feel comfortable providing personal information on the website, please place your order by calling customer service at 1-844-668-8920 toll-free.  We will treat the information provided by telephone as we do on our website – with the utmost care and responsibility.

 

Your personal information is protected by encryption software when it is transmitted to us.  The servers that store your information are maintained in a highly secure location with restricted access.  We truncate your credit card number to the last four digits when we need to communicate with you regarding order information.

 

Do we share your personal information with third parties?

Yes.  To process your order(s) properly, we must share credit card information with the credit card company you choose to use.  We also share certain personal address and telephone information with UPS or FEDEX so that your order(s) ship correctly and in a timely manner.

 

Additionally, WGB may utilize outside companies for a variety of services including, but not limited to, accounting, marketing and IT outsourcing to aid us in providing and improving customer services.  To facilitate these services, these providers will have access to your personal information but are not authorized to use it for any other purpose.

 

Security

Our site is secured by GoDaddy, which provides the SSL certificate.  We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain procedures and technology designed for this purpose.

 

Changes To Our Policy

The practices and policies contained in this Policy are subject to change and may be modified by WGB at any time.  Any such material changes will be communicated through the website and will be applied only to information collected on a go-forward basis.  For this reason, WGB encourages you to review this Policy each time you visit the website.  Information collected before changes are made will be secured according to the previous Policy.  The practices and policies in this Policy replace all previous notices or statements with respect to the same subject matter. 

Your California Privacy Rights

Under California law, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties for their direct marketing purposes.  However, as noted above, we do not share personal information with third parties.

California residents are also advised that WGB (and certain third parties authorized by WGB) does track user's behavior on our website and across websites for the purpose of serving targeted ads, for instance, or as further described in this Policy above.  If you turn on the "do not track" setting in your web browser, WGB will honor that setting.

 

Privacy Policy updated 9-11-15